Private Investigator Nottingham – FAQ

Private Investigator Nottingham – FAQ

Below are a list of the most frequently asked questions we hear from our clients. If you want to know the answer to any questions not listed below please call us for more information.

How Confidential Is It?

100%! All correspondence and work carried our by our investigators is completely confidential. We have handled some incredibly sensitive cases in the past and all investigations, no matter what type and how big or small, are handled with exactly the same level of confidentiality.

How Much Will It Cost?

The costs will depend on the type of work carried out. Some services we offer can have standard charges such as “tracing” but the vast majority of our clients will require a bespoke service therefore the costs will vary from client to client. All of our clients will receive a quote in writing before any work commences. Should the investigation then require further work, at an additional cost, this will be communicated with the client prior to the commencing of any additional efforts. There will be no instances of our clients facing any extra or additional charges which haven’t previously been discussed and agreed in writing beforehand.

How Do I Pay?

It depends on the type of work carried out but normally, once a quote is agreed by the client, we ask for a retainer to start the work and the balance upon completion. It can vary from case to case but we would never ask for 100% of the fee prior to the commencement of any work. Payment would be made via bank transfer.

Can You Hack Phones and Accounts?

No. We do not offer any services which are illegal in anyway. Whilst, at times, we may be secretive about the methods we use we can guarantee that we will never use illegal methods as part of our investigations.

Do You Have A License?

The PI industry is unregulated (sadly) which means that in theory anyone can become an investigator. Whilst there are currently no licences for PI’s, our managing director has his investigation and surveillance qualifications and is a full member (and lecturer) for the UK’s leading trace investigation association the ABI, the Association of British Investigators.

Is This Legal?

Private Investigation is an entirely legal profession. Where clients have to be careful is when they hire a PI. Sadly due to the issues surrounding licensing the industry does have rogue traders who operate as PIs so its important to ensure that clients are hiring qualified and ABI affiliated professionals.

What If I Don’t Find Out What I Want To Know?

When a client instructs a PI, they are paying for the time, efforts and expertise of the investigator. There is no guarantee of the outcome you may be looking for but what we will do is conduct our efforts in the most professional manner possible regardless of the outcome.

How Do I Know That You Will Do The Work You Say You Will?

Depending on the type of work we are instructed to do, our efforts will usually come with a full report as to what was done. This way you can see the lengths we’ve gone to in order to achieve the desired outcome. It is of course relative to the exact type of service we are instructed to do but evidence of our work will be available to our clients.

What If I’m Not Happy With The Service?

We will always do our very best to provide the highest quality service for our customers and address any issue that may arise. However, should a client ever feel that we have not done what we promised to do, as a member of the ABI, our MD is answerable to the trade associations governing council. Our membership of the ABI is very important to us, so in the case of us not fulfilling our obligations to a client, they can complain to the ABI who will act in accordance with the associations rules.

If you have been looking on the internet for private investigator Nottingham and would like to speak with us, you can call us (in complete confidence) or you can email us at office@tacetinvestigations.com

We are one of the most trusted private investigators in Nottingham so should you need our services, please don’t hesitate to contact us.